#FAQFriday How to deal with negative customer reviews.
This week, Alison is looking at how to deal with negative reviews, how to respond to them and how to use them to improve how things work...
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#ShowcaseSunday – Corporation Tax Reclaims.
In week's #ShowcaseSunday Alison is chatting with Kathryne Benson about Corporation Tax reclaims and how it can free up some much-needed money for your business.
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#FAQFriday – How to cope with the Ping-demic.
In this week's #FAQFriday, Alison is looking at the 'Ping-demic' and what options there are to support your business through it.
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#ShowcaseSunday Karen Haworth of Nutshell Training.
In this episode of #ShowcaseSunday Alison chats to Karen Haworth of Nutshell Training and finds out about how their training courses can benefit the Hospitality Industry. ...
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#FAQFriday – Hospitality workers and money lending.
This week, Alison is looking at why people who work in hospitality are struggling to get a mortgage or loan, and how to get past this.
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#Showcase Sunday – A Review of previous guests and their top tips.
In this week's #ShowcaseSunday, Alison is reviewing the last four guests and looking at their top tips.
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#FAQFriday – Reviewing the Current Furlough Statistics.
This week, Alison is reviewing the latest Government & HMRC Statistics on the Coronavirus Job Retention Scheme and the levels of furlough.
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#ShowcaseSunday – Alison chat with Kathryne Benson.
This week Alison is chatting with Kathryne Benson from P4 Technology to discuss how their technology can create a Covid safe environment.
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#FAQFriday – Alternative Options for keeping Covid Safe
This week Alison is looking into alternative options to keep you, your customers and your staff Covid safe.
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#ShowcaseSunday -Top tips for dealing with difficult and abusive customers
This week Alison is offering some important and helpful top tips to support those in the Hospitality Industry who are having to deal with the challenge of...
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#FAQFriday – How to deal with customer’s higher expectations and dealing with abuse.
In this weeks #FAQFriday Alison is looking at how to deal with customer's higher expectations and how to deal with abusive behaviour.
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#ShowcaseSunday – Chatting with Joan Lind from Trybooking.com
This week Alison is chatting with Joan Lind from Trybooking.com about how their online booking system can make life so much easier for those in the hospitality...
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#FAQFriday – How online tools and systems can help you work more efficiently.
In this weeks #FAQFriday, Alison looks at how online systems and tools can help and support you to work more efficiently.
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#ShowcaseSunday – Chatting with Caroline Pett, Anti-Anxiety Specialist.
#ShowcaseSunday - This week Alison is speaking with Caroline Pett, Anti-Anxiety Specialist, Life Coach and Hypnotherapist. Together they look at how the current staffing crisis in...
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#FAQFriday – Finding the right balance for your business & the importance of mental health awareness
This week, Alison looks at how to get through the staffing crisis by finding the right balance for your business, and also looks at how to care...
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#ShowcaseSunday – A review of the previous four incredible guests and their top tips.
This week Alison is recalling videos of the previous #ShowcaseSunday guests and reminding us of some of the incredible top tips that they gave us.
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#FAQFriday – Stepping Back from your Business and looking in.
In weeks #FAQFriday Alison is looking at how stepping back and looking at your business from the outside can help you survive the staffing crisis and solve...
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#ShowcaseSunday – Lisa Brady of Perfect Recruitment
#SundayShowcase - Join Alison as she chats to Linda Brady about recruitment, the current staffing crisis facing the UK hospitality industry, what it takes to make a...
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#FAQFriday – Looking at the staffing crisis facing the hospitality industry in the UK
In this week's #FAQFriday I am looking into the huge staffing crisis currently facing the UK hospitality industry, and how to retain your existing staff.
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#Showcase Sunday – Matthew Lincoln of Northern Monkey Creative Media Ltd
#SundayShowcase - Join Alison as she chats with Matthew about track and trace apps, GDPR compliance, digital marketing and much, much more.
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#FAQFriday How to ensure your customers get the best experience at your establishment.
This weeks #FAQFriday is looking at how you can ensure that you have all the right customer service in place to provide your customers with the best...
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#Showcase Sunday – Sara Young of Graythwaite Adventure
#SundayShowcase - Continuing the theme for Mental Health Week, we are chatting to Sara Young from Graythwaite Adventure. Graythwaite Adventure create an environment where people can...
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#FAQFriday: How to prepare your customers for reopening on 17 May 2021
This week's #FAQFriday looks at how you need to prepare your customers for the reopening of your business on Monday 17 May. They need to know...
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How to deal with prebooked customers who don’t show up
Our #FAQFriday question today is how do I deal with pre-booked customers who don't show-up and how can I avoid this happening to me in the future?
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